April 2010
Features
The fourth instalment in our Management Challenges Report investigates the ways into retaining and attracting customers in a new age of Irish consumerism. With switching fast becoming the norm, businesses need to offer excellent services and quality, but at competitive prices. This requires listening to the customer first, and assessing what they need and want. Advice comes from Accenture, Chilli Pepper Marketing, dunnhumby Ireland, Pivotal, SouthWestern and An Post.
Profiles
This issue, we take a look at: Paul FitzPatrick’s optimism about the Irish hospitality sector as well as, not surprisingly, The Beacon; FGS Partnership’s advise on the introduction of International Financial Reporting Standards; the relaxing, eco-friendly getaway Ard Nahoo; sustainable investments from Silva Tree; and the upcoming Chartered Accountants Ireland Annual Conference 2010.
