Ones to watch: Refund.ie
What is it?
Refund.ie - the first ever private company service in Ireland that will actively assist the general public in supporting a claim that they may have with financial institutions.
The
service will make it easier for consumers to secure a refund on financial
products that were inappropriate to their needs or missold.
Refund.ie will filter and manage from start to finish complaints of a financial services nature, from the general public, with the financial institution concerned.
The products included are; payment protection insurance, overdraft charges / unfair bank charges, savings and investment bonds, pensions, life-assurance policies, unfair credit agreements, mortgages and credit cards.
Who's behind it?
The company has been set up by four Irish businessmen: John Prout, Eddie Doyle, Ronan Murphy and Con Lehane.
John Prout, a native of Cork is a member of the L.I.A. (Life Insurance Association of Ireland). John has been involved as a senior manager in the setting up and running of a number of new businesses since 2001.
Eddie Doyle has experience in a wide variety of businesses and identified a need in the Irish market for Refund.ie.
Ronan Murphy, also a native of Cork, is a managing director of Zefone, a telecoms company he set up in 2003, employing approximately 100 people.
The company has just expanded internationally, opening call centres in the US and Spain.
Con Lehane has over 12 years senior management experience in both the US and Europe and is a member of IATI. Con will actively work as part of the Refund.ie management team in executing its business plan.
Financial situation?
The company is 100% privately funded.
Future plans?
"Refund.ie has financial experts that will quickly assess if a consumer has a claim, and then for a small fee of €242, we will take away the stress of dealing with big corporations by pursuing the claim to a conclusion," says John Prout, managing director.
"We may not be popular with major financial institutions but we have legislation on our side and our goal is to get justice for the consumer."
